Support
At JobJon Portable Solutions, we stand behind the quality and durability of our portable washrooms. We strive to provide our customers with the best possible products and offer warranty support to ensure your complete satisfaction. Please read the following information regarding our warranty policy.
Warranty Coverage
JobJon Portable Solutions offers a limited warranty on all our portable washrooms. The warranty covers defects in materials and workmanship under normal use and service for a specified period from the date of purchase. The specific warranty coverage may vary depending on the model and type of portable washroom purchased. Please refer to your product documentation or contact our customer support team for detailed warranty information on your specific product.
Warranty Period
The warranty period for JobJon Portable Solutions' products is one year, depending on the product category and model. The specific duration of your warranty will be clearly stated in your product documentation or purchase agreement.
Warranty Services
During the warranty period, if you encounter any issues with your portable washroom that are covered by the warranty, JobJon Portable Solutions will provide warranty services to rectify the problem. This may include repair or replacement of defective parts or, in some cases, the entire unit.
Exclusions
Please note that the warranty does not cover damage or defects resulting from misuse, negligence, accidents, improper installation, unauthorized modifications, or any other causes not arising from defects in materials or workmanship. Additionally, the warranty does not cover normal wear and tear or cosmetic damage.
How to Obtain Warranty Support
If you believe your portable washroom requires warranty support, please follow these steps:
Contact our customer support team by phone or email. Provide them with the necessary details, including your name, contact information, product model, and a description of the issue.
Our customer support team will guide you through the warranty support process. They may request additional information, photos, or videos to assess the situation and determine the best course of action.
If warranty service is deemed necessary, our customer support team will provide instructions on returning the product or arranging for a service technician to visit your location.
Once your portable washroom has been inspected and the issue has been confirmed as covered by the warranty, we will promptly proceed with the appropriate repairs or replacement.
Contact Us
If you have any questions or require further assistance regarding our warranty support, please don't hesitate to reach out to our customer support team. We are here to help and ensure your satisfaction.
Phone:
Email:
Office Hours: Monday - Thursday, 7:30 AM to 5:00 PM CST